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This is a rapidly changing situation, so please visit the Department of Home Affairs website regularly for the latest visa information.

The information on this page is correct as at 29 March 2020.

Some common Q&As about the impact of COVID-19 on Victoria’s visa nomination program can be found on this page. If you need to contact us, please send us an email.

  • Please note: You may have difficulty reaching us via phone and the best contact method is to email us.

Will the Victorian Government extend the nomination period due to the travel ban and/or the restrictions on non-essential business activity in Victoria?

  • The Victorian Government continues to process all applications for state nomination according to published processing times.
  • If your business or usual occupation has been impacted by the travel ban and/or the restrictions on non-essential business activity in Victoria, and you believe this may affect your ability to meet the Victorian Government’s state nomination requirements or Department of Home Affairs’ visa requirements, you should keep documents and evidence on how your business or occupation has been affected.

I am an Australian visa holder and I want to come back into Australia. What do I need to do?

If you are have a Business Innovation and Investment (Provisional) visa (subclass 188), you can find information on the Department of Home Affairs website specifically relating to your visa.

If you have a Skilled Work Regional (Provisional) visa (subclass 491), visit the Department of Home Affairs website specifically relating to your visa.

For all other visa holders, please visit the COVID-19 and the border website for more information.

Important: As at  9pm AEDT 20 March 2020, a travel ban applies to all non-resident, non-citizen travellers coming to Australia. Therefore you should not travel to Australia while this ban is in place, if you are not an:

    • Australian citizen
    • Australian permanent resident
    • Usually resident NZ citizen, or
    • Immediate family member of an Australian citizen or permanent resident

    Read the Department of Home Affairs website for more information about complying with visa conditions while the travel restrictions are in place.

    If you arrived from a place outside of Australia prior to this ban, a legal direction was issued on 18 March requiring you to self-quarantine for 14 days.

    Heavy penalties apply if you breach the self-quarantine requirement.

    This self-quarantine requirement operates from 5pm on 18 March to midnight on 13 April 2020.

    Travel restrictions and bans are changing rapidly and it is important that visa holders check the latest travel restrictions to Australia regularly on the Department of Home Affairs website.

I have received a Victorian state visa nomination. Should I continue with my visa application given there are travel restrictions?

  • If you have received a Victorian nomination and are affected by the travel ban, you should still lodge your visa application online within the nomination timeframes (60 days)
  • For new applicants, you can continue to apply for a Victorian Government visa nomination online through the Live in Melbourne website.
  • This is a rapidly changing situation, so please visit the Department of Home Affairs website to read the latest advice for visa holders and visa applicants.

I’m a current Victorian nominated visa holder. I may not be able to meet the visa requirements because of the travel ban. What should I do?

  • If the travel ban is impacting on your ability to meet the Victorian Government’s state nomination or Department of Home Affairs visa requirements, our advice is that you keep documents and evidence on how they have been affected.
  • More information about complying with visa conditions can be found on the Department of Home Affairs website.

How do I find out if my visa is still valid?

  • The Department of Home Affairs will notify you in writing if your visa has been cancelled. They will provide you with information on how to seek revocation of the visa cancellation decision.

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